Privacy Policy

1. Introduction

Welcome to IndoConnect.

IndoConnect is a global digital platform designed to connect Indians living around the world with communities, events, businesses, promotions, campaigns, jobs, talent, support services, entertainment, rewards and opportunities.

This Privacy Policy explains how IndoConnect collects, uses, stores, protects and shares information when you use the IndoConnect application and related services.

By using IndoConnect, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use IndoConnect, we may collect the following categories of information.

Account Information

• Name
• Email address
• Mobile number
• Profile photograph
• Country, city or location
• Account preferences

Profile Information

• Community memberships
• Skills and talents
• Professional information
• Experience
• Portfolio information
• Business information

Community & Content Information

• Posts
• Comments
• Likes and reactions
• Community interactions
• Images or other content you choose to upload
• Messages where applicable

Activity Information

• Events viewed, booked or attended
• Promotions viewed or redeemed
• Campaign participation
• Job applications
• Talent interactions
• Bid2Win activity
• Care Connect requests
• Helping Hands requests and donations
• Play & Win activity
• IndoCoins and reward activity

Device & Technical Information

We may collect:

• Device type
• Operating system
• App version
• IP address
• Device identifiers
• Crash information
• Diagnostic information
• Usage information
• Security and log information

Location Information

Where you grant permission, IndoConnect may use approximate or precise location information to provide relevant services and opportunities.

You can manage location permissions through your device settings.

3. How We Collect Information

Information may be collected:

• When you create an account
• When you update your profile
• When you use IndoConnect features
• When you post or interact with content
• When you book or register for events
• When you participate in campaigns
• When you apply for jobs
• When you use support services
• When you participate in auctions
• When you play games
• When you earn or redeem IndoCoins
• When you contact us
• Automatically through app and technical technologies

4. How We Use Information

We may use information to:

• Create and manage your account
• Personalise your experience
• Enable talent discovery
• Facilitate support requests
• Operate Bid2Win and auctions
• Enable community interaction
• Maintain security
• Communicate with you
• Provide customer support
• Comply with applicable laws

5. User-Generated Content

IndoConnect allows users to voluntarily publish content such as posts, comments, images, talent information, business information and community updates.

Depending on the feature and your privacy settings, content may be visible to other users.

You are responsible for ensuring that information you publish is appropriate and does not unlawfully disclose another person's information.

6. Sharing Information

We may share information where necessary with:

• Other IndoConnect users
• Communities and community administrators
• Businesses and merchants
• Event organisers
• Employers or recruiters
• Service providers
• Volunteers or supporters
• Payment providers where applicable
• Professional advisers
• Government or regulatory authorities where legally required

We do not sell personal information for monetary consideration.

Third-party providers may process information on our behalf to provide specific services.

7. International Processing

IndoConnect is intended for a global community. Your information may therefore be processed or stored in countries different from the country in which you live.

Where required by applicable law, we use appropriate safeguards for international data transfers.

8. IndoCoins & Rewards

IndoCoins are a platform-based reward and engagement mechanism.

We may maintain information relating to:

• IndoCoins earned
• IndoCoins redeemed
• Reward eligibility
• Participation activity
• Reward history

IndoCoins are not cash, cryptocurrency or a financial instrument unless expressly stated otherwise.

9. Notifications

If you enable notifications, IndoConnect may send:

• Event reminders
• Booking updates
• Community updates
• Reward notifications
• Promotion notifications
• Campaign notifications
• Service-related messages

You can manage notification permissions through your device settings.

10. Platform Information

IndoConnect may use Apple platform functionality where supported, including authentication and device-level permissions.

Where Apple services are used, information is processed according to the applicable Apple service terms and privacy practices.

IndoConnect only requests device permissions where reasonably necessary for the relevant functionality.

Apple requires apps to clearly disclose their data collection, use, sharing and deletion practices.

11. Third-Party Services

IndoConnect may use third-party technologies for:

• Hosting
• Authentication
• Analytics
• Notifications
• Payments
• Maps
• Security
• Customer support
• Communications

These providers may process information according to their own privacy policies and our contractual requirements.

12. Data Security

We use reasonable technical and organisational measures to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Data Retention

We retain information only for as long as reasonably necessary for:

• Providing services
• Maintaining accounts
• Supporting transactions
• Security and fraud prevention
• Resolving disputes
• Legal and regulatory obligations
• Legitimate business purposes

When information is no longer required, we will take reasonable steps to delete or de-identify it, subject to applicable legal requirements.

14. Account & Data Deletion

You may request deletion of your IndoConnect account and associated personal information.

For iOS, account deletion will be available directly through the app's account/settings area.

For Android, account deletion can be initiated inside the app: Profile → Settings → Account → Delete Account.

When an account is deleted, we will delete associated personal information and user-generated content that we are not legally required to retain.

Apple requires apps supporting account creation to provide an in-app account-deletion mechanism.

Certain information may be retained where legally required or reasonably necessary for security, fraud prevention, dispute resolution or regulatory compliance.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion
• Restricting certain processing
• Objecting to certain processing
• Withdrawing consent where applicable
• Requesting portability of certain information
• Making a privacy complaint

To exercise your rights, contact:

Privacy Email: privacy@indoconnect.com

16. Children's Privacy

IndoConnect is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information improperly, contact us so that we can investigate and take appropriate action.

17. Marketing

Where permitted by applicable law, we may send information about:

• Promotions
• Events
• Businesses
• Campaigns
• Rewards
• IndoConnect updates

You may opt out of promotional communications.

Service-related communications may still be sent where necessary.

18. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be made available through IndoConnect and our website.

19. Contact

MS Technologies SUITE 8, 2 ELLIOTT STREET SURFERS PARADISE QLD 4217 AUSTRALIA

General Support: admin@mstechnologies.com.au

Privacy: privacy@indoconnect.com

Website: https://indocommunity.com/